Shipping policy

Shipping Policy

At Same Dreams, we are committed to providing efficient and transparent shipping services to ensure your satisfaction. Please carefully read our shipping policies:

Processing and Shipping:

Order processing takes approximately 1 to 2 business days after payment confirmation. Orders will be shipped after this period.

Tracking Notifications:

Upon shipment, customers will receive a tracking link to monitor the progress of their shipment based on the latest updates provided by the shipping provider.

Shipping Costs:

Shipping costs are calculated during checkout, taking into account the weight, dimensions, chosen delivery option, and destination of items in the order.

Cancellations and Responsibilities:

Cancellation is possible only if the order has not been processed. Refer to our refund policy if the order has already been shipped.

All costs and processes related to customs clearance, redirection, pickup, return, or reshipment of orders are the responsibility of the recipient.

After shipment, shipping costs are non-refundable, and Same Dreams is not responsible for delays or non-compliance with delivery deadlines set by the shipping carrier. These deadlines are indicative and not binding.

If you have any questions or need assistance, feel free to contact us. We appreciate your trust in Same Dreams.